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IT Business Implementation Analyst 3Preferred Qualifications Department Description Telecom Management (TM) team, which is part of Global IT, has a global scope ensuring day to day operational Telecom services tasks handled in a timely and efficient manner. TM team is responsible for the following functions: Order Management Provision ManagementCessation ManagementInventory ManagementInvoice ManagementReporting Detailed Posting Description The Global IT C Telecom Management team is seeking a Telecommunications Analyst who will support Telecom Operations including Order, Provision, Cessation, Inventory, and Invoice Management. This individual must be well-versed in Telecom Fixed/Wireline i.e. Internet, MPLS, private lines, VoIP, ISDN, POTS, toll free services and long distance services, self-driven and motivated to successfully manage multiple priorities and excel in the fast-paced operational environment. Responsibilities include: Project Management and Coordination Coordinate with multiple Telecom carriers C Placing and managing telecom fixed orders C provisioning, change orders, cessations. (Order Management) Work with the multiple IT teams, including IT Engineers, Project Managers and other field personnel in ordering of new services (Provisioning) change orders and disconnects. Work with Procurement and IT teams on Telecom service RFPs, cost comparison and savings analysis. Conduct monthly operations review with Telecom carriers and Telecom Expense management vendor. Inventory and Asset Management Work with Oracle’s Telecom carriers (hundreds of carriers) in ensuring all Oracle’s Wireline inventory is complete, accurate and billing correctly. This would also include working with 3rd party Telecom Expense Management (TEM) supplier. Work with Global IT, Line Of Business to manage Asset Inventory database (TELCO CMDB) Invoice Management Set up new billing accounts in TEM system for payment. Act as escalation point of contact for TEM partner to have Carriers / Oracle Accounts Payables to resolve billing and payment issues. Manage TEM partner to review and audit Telecom carrier invoices, including simple and complex voice and data services, Either directly with Oracle suppliers or 3rd party suppliers - Ensure invoices are billed accurately for services at contracted rates and proactively address all discrepancies in a timely manner and maintain documentations. Compare/input invoice information into Oracle’s TEM System where telecom invoice and inventory resides. Job Requirements Job duties are varied and complex requiring independent judgment. This individual may have project lead and vendor management roles. Requires extensive Telecom as well as financial experience, excellent written and oral communication, experience in implementation support, and ability to multitask. 3-5 years of working experience in complex Telecom order provisioning with major carriers, strategic Telecom expense management experience and BS/BA degree and/or certification in Information Technology / Telecom / Management Information System. Additional Details Liaison/coordination between various groups within Oracle.Ability to lead day to day operations with internal customers and suppliersPreparing documentation as required andcomprehensive reports to managementDemonstrated knowledge of Telecom Inventory, Billing, Commercial Terms and Auditing functions.Excellent oral and written communications skills in English and other languages will be an advantageAbility to read Carrier Customer Service RecordsAbility to work effectively with personnel on all levels around the worldAbility to work independentlyKnowledge of Database management, SQL, Business Intelligent (BI), Excel FunctionsKnowledge of Telecom contract commercial terms & conditions for Invoice Audit and Order ProvisionAdvanced in Microsoft Office Suite DetailedDescriptionandJobRequirementsAssistswithanalyzingcomplexbusinessproblemstobesolvedwithautomatedsystems.Aspartofasoftwareprojectimplementationteam,providestechnicalexpertiseinidentifying,evaluatinganddevelopingsystemsandproceduresthatarecosteffectiveandmeetuserneeds.Configuressystemsettingsandoptions;plansandexecutesunit,integrationandacceptancetesting;andcreatesspecificationsforsystemstomeetbusinessspecifications.Designsdetailsofautomatedsystems.Mayprovideconsultationtousersintheareaofautomatedsystems.Mayleadcross-functionallinkedteamstoaddressbusinessorsystemsissues.Jobdutiesarevariedandcomplex;independentjudgmentneeded.Mayhaveprojectleadrole.Prefer5yearsrelevantexperienceandBA/BSdegree.Job:Information TechnologyLocation:CN-CN,China-DalianJob Type:Regular Employee HireOrganization:Oracle

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